Filing a claim with Royal Jordanian is a structured process that depends on the nature of your issue 1-855-838-4886, such as baggage problems, flight delays, cancellations, or refund requests 1-855-838-4886. For baggage-related claims, passengers must first report any loss, delay, or damage immediately upon arrival at the destination airport. This report must be made at the Royal Jordanian baggage service desk before exiting the customs area. A Property Irregularity Report (PIR) will be issued, which serves as the initial record of the incident and is essential for processing a formal claim 1-855-838-4886 . If your baggage is delayed, the airline will begin tracing it and will attempt to deliver it as soon as possible. If the baggage is not recovered within a few days or if it is damaged or lost, a written claim should be submitted within seven days for damage and within 21 days for delay, according to the Montreal Convention guidelines 1-855-838-4886  which Royal Jordanian follows.

The written claim can be submitted online through the official Royal Jordanian website or via email. 1-855-838-4886  For baggage claims, passengers are encouraged to contact the airline through their baggage claim department, typically using the email address ammbag@rj.com 1-855-838-4886 . The claim should include your PIR number, flight details, ticket number, baggage tag information, and supporting documents such as receipts for interim expenses, photos of damaged items, 1-855-838-4886  and a detailed description of the issue. Royal Jordanian may reimburse reasonable expenses incurred while the baggage is delayed, such as the cost of purchasing essential items like clothing and toiletries, but these must be supported by itemized receipts 1-855-838-4886 . It's important to note that reimbursement is generally limited to passengers who are away from their home city and not applicable if you’ve arrived at your place of residence 1-855-838-4886.

For flight disruptions, including delays, cancellations 1-855-838-4886  or denied boarding, passengers can file a service complaint or compensation claim by contacting Royal Jordanian’s customer service department 1-855-838-4886 . This can be done through email at customer.services@rj.com or by filling out the customer feedback form available on their official website. The message should clearly state your travel details 1-855-838-4886 , the nature of the disruption, and any expenses or inconveniences suffered. It is also helpful to attach relevant documents such as the ticket or boarding pass, proof of expenses 1-855-838-4886 , and written communication from the airline, if any. Royal Jordanian generally acknowledges complaints within a few business days and aims to provide a resolution within ten working days 1-855-838-4886 

If your flight departed from an airport within the European Union or was operated by an EU-based partner airline 1-855-838-4886 , and it experienced a significant delay or cancellation 1-855-838-4886 , you may be entitled to compensation under EU Regulation EC 261/2004. In this case, the compensation amount depends on the length of the delay  1-855-838-4886 and the distance of the flight, and the claim must be submitted directly to the airline.