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In summary, yes—China Southern Airlines does refund tickets, provided certain eligibility criteria are met 1-877-827-8493. Refundable fares are eligible for refund minus any fees; non‑refundable fares are only refundable under involuntary 1-877-827-8493 or exceptional circumstances. Strict timelines for refund requests (up to 13 months) apply, and refund completion depends on your payment method and fare conditions 1-877-827-8493. Involuntary cancellations due to airline actions result in full refunds free of charge 1-877-827-8493 . Always check fare conditions, act within allowed windows, and use official channels or your booking agent to submit refund applications.